FAQ
What storage capacities (density options) are available for your drives?
What is the minimum order quantity?
How do I get started?
I am placing a large order and want to buy FOB Hong Kong, what are the PACKING DETAILS so I can calculate what my freight cost?
How fast can you produce a custom USB Flash Drive order?
What does the term FOB Los Angeles mean?
Most USB Drives are stick shape and they all seem to look the same. Are all USB Flash Drives created equal?
No, not all drives are made the same. Aside from basic differences like logo imprint and shape and memory capacity (DENSITY), there are many differences to be aware of from the quality of material to the quality of workmanship. At FlashByDesign.net, we only manufacture High Quality ABS plastic and Metal USB Drives that will stand up to everyday use. Although most of our customers use our drives for promotional use, they are manufactured to the highest level of production specifications.
What storage capacities (density options) are available for your drives?
Our drives are available in many different densities, from 64 MB all the way to 4 GB. Contact us for current pricing and availability.
Where are the prices and why are they not posted?
Flash memory is a commodity product, and thus has fluctuating prices. In an effort to bring you the best value, as the manufacturer we have the ability to price according to current market prices. To to gain access to reseller pricing and benefits, please Register today so we know that you are a reseller. This will enable you to view our confidential online prices.
What is the minimum order quantity?
Simple answer: 250 pcs for 2D styles. Really there is no minimum order for Custom Shaped 3D designs. There is, however, a one-time tooling charge based on the complexity and size of your design. Call for details.
What are your standard 2D shape drives made of?
Our drives are made of Super Strong ABS plastic, as opposed to cheaper PP (polypropylene) which is common for promotional USB flash drives. ABS material is a significant benefit as it is impact resistant and strong enough to withstand 1,000 G Force. This also allows the drive to be completely sonic welded, to prevent dust and moisture penetration. You will not find that on PP shaped Flash Drives.
How do I get started?
Its simple. First fill out our Quote Request form or call us to get started. Then, we will contact you and confirm the current prices. We require a 50% deposit at the time of order placement to lock in flash pricing.
What are the Artwork requirements?
We request an ADOBE Illustrator or ADOBE Photoshop file. We can supply you with a digital TEMPLATE in Adobe Illustrator (AI) file type so you can easily layout your logo and images. These can be emailed to us. Then we can create a virtual sample for you for FREE. All photos must be supplied with a quality of at least 300dpi at 100% size.
I am placing a large order and want to buy FOB Hong Kong, what are the PACKING DETAILS so I can calculate what my freight cost?
Standard 2D Flash By Design packaging and packing size and weight:
50 pcs in FBD gift box per inner; 100 pcs (2 inner cartons) per master
Size of the master : 63 x 28.3 x 27 cm N.W. : 5.5 kgs G.W.: 7.2 kgs
I understand you offer a standard BLACK GIFT BOX. Are there other gift box options? Can I have custom printing on the gift box?
YES, we can create virtually any special packaging you may require. From Custom TIN boxes, Custom Gift Boxes with 4 Color printing, to Clam Shell and Blister Packaging. Our standard BLACK GIFT BOX can also be custom printed.
How fast can you produce a custom USB Flash Drive order?
Currently we offer Physical Proofs in approximately 10 days. Production for orders less than 5,000 pcs can be shipped from our China factory in 10-14 business days.
What are the financial terms? Do you require a deposit?
Our terms for all custom logo orders require a 50% deposit. Balance is due prior to shipping.
What does the term FOB Los Angeles mean?
The term FOB stands for Freight On Board. When you purchase 'something' and pay for it with terms 'FOB origin' it means the responsibility of the Seller (FlashByDesign) stops when the 'goods' are delivered to the transporting company at our warehouse in Los Angeles or another "FOB location". We also ship F.O.B. Hong Kong and FOB U.K. (London ). Please call or email for specific details for your destination.
I want to have Data Files PRE-LOADED on my Custom Flash Drives. And I want my Logo to Pop-Up when the drive is inserted. What are the specifications to create this?
We offer FREE Data Preloads of up to 100MB of data. We CAN preload any data file. We CAN create an AUTO RUN file so that your file will run as if it was part of a CD-ROM or DVD. Contact us about making your custom software, U3 Smart Drive compatible. Specific details To Be Advised prior to order placement.



